Frequently Asked Questions
Explore all of our FAQs including support questions, grant questions and eligibility, and Walk For Awareness information.
Frequently Asked Questions
Coping with grief and bereavement following suicide can be an emotional and draining experience. Losing someone you love, or someone close to you can have a significant impact on your daily life and you may experience a range of difficult and perhaps surprising emotions. Connecting with someone around you and sharing your feelings can be an important step towards healing.
Get immediate assistance
Please note: The Mental Awareness Foundation website does not provide crisis intervention or counselling. The information here is not a substitute for professional care. If you are in need of urgent support or are worried about someone, please contact your local GP (doctor) or the agencies below. If your need is life threatening, call 000.
1800 RUOKDAY (1800 7865 329)
This number connects you to five of Australia’s crisis and information lines: Lifeline, Suicide Call Call Back Service, Kids Helpline, SANE Australia helpline and beyondblue Info Line. It is a free call from any landline in Australia.
If you are calling from a mobile phone, call Lifeline on 13 11 14 to connect to 24/7 phone counselling for free.
National help lines and centres
Lifeline
24/7 telephone counselling service
13 11 14
Suicide Call Back Service
24/7 telephone counselling for people at risk of suicide, carers and bereaved
1300 659 467
http://www.suicidecallbackservice.org.au
Kids Helpline
24/7 telephone and online counselling for young people 5–25 years
1800 55 1800
Reach Out!
Online crisis and mental health information for young people
SuicideLine Victoria
24/7 telephone counselling for people at risk of suicide, carers and bereaved
1300 651 251
www.crisissupport.org.au/SuicideLine.aspx
Gambling Helpline
24/7 telephone counselling, information and referral for people affected by gambling
1800 858 858
Telephone Interpreter Service
If English is not your first language please call the Telephone Interpreter Service for assistance contacting a helpline
131 450
Helplines and information
SANE Australia Helpline
Mental health information, weekdays 9am–5pm
1800 187 263
Headspace
Mental health services and support for young people 12–25 years
beyondblue Info Line
Information about depression, anxiety and related disorders
1300 224 636
Black Dog Institute
Information about depression and bipolar disorder
Everyone deals with grief and bereavement differently. There are no right or wrongs in the grieving process and we all will cope in our own way. The best thing we can do for people when they are grieving, or when we ourselves are experiencing grief, is to be patient and as understanding as possible. There is no ‘normal’ timetable for grieving, and it may take weeks, months or years to begin to sort through feelings and emotions and make sense of what has happened.
Some things to consider when dealing with grief and loss:
It is normal and healthy to feel and express intense and painful emotions.
Grieving is important for healing.
Each person’s experience is unique.
Over time, sometimes years, the pain will diminish but it is normal for these intense emotions to resurface periodically.
Unexpressed or prolonged grief may mean professional help is needed.
It’s important to remember that there is no exact science in regards to grief and loss; everyone experiences grief and loss in their own way. However people may experience some, or none, of the following:
Shock or disbelief
Anger
Guilt
Shame
Overwhelming sadness
Fear
Physical symptoms like stomach pain, headaches, sleeplessness, weight loss or nausea, etc
Constantly asking “Why?”
These are a normal part of the grieving process. However, there is a difference between complicated grief, clinical depression and/or other mental health issues, and people should be aware of symptoms like:
Intense longing or thoughts about the person gone
Feelings of hopelessness or worthlessness
Extreme unexplained fatigue or lack of motivation
Seeing or hearing things
Complete denial, or belief the person is still alive
Inability to function at work or school
Searching for the person in familiar places
Thoughts of suicide or a preoccupation with dying
If you or someone you know is experiencing any of these, or similar extreme emotions or feelings, seek the help of a professional.
It can take time to learn to cope with bereavement due to loss. However, there are a number of other steps that you could take that may assist you in the grieving process.
Speak to your GP or a counsellor (experienced in grief and bereavement issues)
Ring a counselling support line like Lifeline on 13 11 14
Speak with a friend, family member or someone you trust
Tell and retell your story to a trusted friend to help you to make sense of what has happened
Ensure you eat healthy foods, exercise regularly, sleep and look after yourself
Join a support group
Access online resources, such as those available on WINGS of Hope: www.wingsofhope.org.au
You may feel that someone is not coping with it in the way you would, but this does not make them wrong, or you right. Everyone deals with loss in their own manner, and will need time and support and encouragement to help them cope in their own way. Some hints to assist you to help someone close to you:
Listen to them (even if you’ve heard the story before)
Spend time with them and don’t avoid judgement or advice
Help them to locate appropriate professional counselling
Start a bereavement support group if one does not already exist in your area
Supporting the bereaved can be emotionally and physically exhausting. Make sure you get the support you need so that you can continue to support them.
If grieving is prolonged and is beginning to affect your ability to function, seek professional help. Studies show that people who are bereaved by suicide often have thoughts of suicide themselves. While this may be common, get help to support you through these feelings.
For more information on suicide prevention, download a toolkit from http://www.lifeline.org.au/find_help/info_service/toolkits
Lifeline has recently created a world first best practice Standards & Guidelines and Practice Handbook, to assist people to facilitate safe and appropriate suicide bereavement support groups. The new Standards & Guidelines and Practice Handbook sets out step-by-step how to structure and undertake suicide bereavement support group activity, allowing the provision of the safest support for people in a time of tragic loss. For information on these resources go to http://www.lifeline.org.au/find_help/suicide_prevention/suicide_bereavement_and_postvention
Our main goal is to break the taboo that exists across the sphere of mental health. To make it normal and easy to seek assistance when you are struggling.
By raising awareness at a grassroots level we hope to bring these issues into the spotlight and raise money for charities that have the resources to help on the front line.
Each year we hold the annual Walk For Awareness on the first Sunday in October, starting and finishing at Captain Burke Park under the Story Bridge to provide a platform for people to come and enjoy some entertainment and explore the many options available for anyone suffering from a mental illness.
By providing this platform it is our hope and belief that over time the barriers, stigma, and taboos that surround mental illness will be broken down, and talking about our problems will become commonplace in our communities.
The Mental Awareness Foundation is all about delivering fun, exciting, informative, exhilarating experiences within the communities. These such events will allow us to support charities that are raising awareness on Depression and Mental Illness to also be accepted and recognised.
Check out who we have supported and the impacts that have been made on our About page.